Frequently Asked Questions

Create an account, confirm your email with the link we send you, then open Earn, choose a video and press Play. When the viewing is complete, press Claim and the reward is added to your wallet.

Videos unlock after your email address is verified. Open the verification page, press “Send the email again” if you cannot find the message (check spam), then click the link. The page detects it automatically.

Check your spam and promotions folders, make sure the address is correct, and request a new link (you can ask once per minute). Still nothing? Write to Support and we will help.

Each video shows its required viewing time. The timer is kept by our server, so keep the video playing in the open tab until the Claim button appears.

Common reasons: the session expired, a daily or per-campaign limit was reached, or the claim is being checked for security. Pending rewards are not lost — they appear in your history once reviewed. Your notifications explain each decision.

Only if the campaign allows it. Each video has its own limits per day and per member.

Reward amounts are set per video by the advertiser and the platform. Very small amounts are paid and shown exactly — for example 0.005.

Open Withdraw, pick USDT (TRC20 or BEP20) or bank transfer, enter your details and the amount. You will see the minimum, the fee and the processing time before you confirm.

Requests are reviewed by our team, and the method page shows the expected time. New accounts or unusual activity can add a short holding period for security.

Contact Support immediately with your withdrawal reference. If the payment has already been sent on the blockchain it generally cannot be reversed, so please double-check before confirming.

No. The platform does not accept deposits; you only earn rewards and withdraw them.

Use “Forgot password” on the sign-in page. The reset link is single-use and short-lived, and it signs you out of other devices when you finish.

No — one person, one account. Duplicate accounts can be suspended. See the Anti-Fraud Policy.

Open a ticket in Support under “Account & verification”. We explain what can be removed and what must be kept by law, as described in the Privacy Policy.

Sign in and open Support from the menu, press New message, choose a topic and write to us. You can attach images or PDF files (each under 5 MB). Replies appear in the same chat and in your notifications. Visitors without an account can use the Contact form.

Our target response time is shown on the Contact page. Urgent security reports are handled first.

Never send your password, verification links, wallet seed phrases or private keys. We will never ask for them.